Pango Pango Swimwear Online Store Policies

Order Early — Beat the Rush!
High season is March through July – Order in advance, there may be a one- to six-week wait.

Restocking Fee
Returns totaling $200.00 will be charged a 10% restocking fee.

Returns
Your satisfaction is our number one priority. If you wish to exchange an item, please enclose
the original invoice with your package and state the reason for your return. All tags must
be attached to the garment in original form. Please remit $8.00 to cover postage and
handling of your exchange request. Returns must be received within 14 calendar days
from the date your order was delivered for a full refund to be granted. Your refund will
be made within 30 days from the date we receive your return. Returns received after 14
calendar days will be issued a Merchandise Credit. Merchandise Credits are valid for one
year from the date issued. Health regulations stipulate that lingerie and swimwear that is
soiled, worn, damaged, or laundered is considered to be in other than “as new” condition
and cannot be returned. RETURNS MUST BE SENT INSURED U.S. MAIL OR UPS. Shipping
and handling charges are non-refundable. Sorry, no C.O.D. packages accepted.

Swimwear Ordering Instructions
Please fill in all blanks on order form. Pay with personal check, money order, or credit card.
Amount of check or money order must cover merchandise and shipping charges or it will
be returned. Personal and business checks are held for up to 28 days for clearance; use
credit card or money order for faster shipment. $20.00 service charge for returned checks.
Sorry, we do not ship C.O.D.

To Order By Phone
Before you call, have your order form filled out, and have your Visa, MasterCard, Discover,
or American Express Card with expiration date handy. Call 1-800-858-9431 toll-free.
Monday through Friday, 9 a.m. – 6 p.m. EST.

Domestic Orders
Regular shipping charges are $13.00 per order and are non-refundable. For fast delivery
of in-stock items in the continental U.S., phone in your order by 11 a.m. EST and request
U.S. overnight service. U.S. Express available for Saturday, Sunday, or holiday delivery.
Non-refundable overnight shipping charges are $30.00 and up per order.
Canadian Orders & International/Overseas Orders
Canadian and foreign orders are shipped global priority. Call for exact rates.

Customer Service
Have a problem or a question? Our customer service representatives are ready to help
you with questions about suit styles, sizes, or service. Call Monday through Friday,
9 a.m. – 6 p.m. EST. 954-786-0255